Terms of service

Effective Date: 21st August 2025

Welcome to Konfid! By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our site.

1. General Information

This website is operated by Konfid (est. 2024, London, UK). Throughout the site, “we,” “us,” and “our” refer to Konfid.

By using our site or purchasing from us, you agree to these Terms & Conditions. If you do not agree, please do not use our website.

2. Products & Orders

  • All product descriptions and prices are subject to change at any time without notice.
  • We make every effort to display our products accurately, but colours and sizing may vary slightly.
  • Placing an order means you agree to provide accurate, complete, and up-to-date information.

3. Payment

  • All payments must be made at the time of purchase.
  • We accept Credit card, American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Union Pay and Visa.
  • Prices are shown in GBP.

4. Shipping & Delivery

  • Shipping times are estimates only and may vary depending on your location and circumstances beyond our control (e.g., courier delays).
  • Once shipped, we are not responsible for lost, stolen, or delayed packages.

For more details, see our Shipping Policy.

5. Returns & Refunds

  • Refunds and exchanges are only offered if items arrive damaged or defective.
  • Items must be returned unused, unworn, and in original packaging.
  • Customers are responsible for return shipping costs unless otherwise stated.

Full details can be found in our Refund Policy.

6. Intellectual Property

  • All designs, logos, images, and content on this website belong to Konfid.
  • You may not copy, reproduce, or use them without written permission.

7. Limitation of Liability

  • Konfid is not liable for any indirect, incidental, or consequential damages that may arise from using our site or products.
  • We do not guarantee uninterrupted or error-free use of our website.

8. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of the United Kingdom. Any disputes will be handled in UK courts.

9. Changes to Terms

We reserve the right to update or change these Terms & Conditions at any time. Changes will be posted here with the updated date.

Contact Us
If you have any questions, please contact us at:
admin@konfid.co.uk